Contact & Support

For technical support, privacy questions, voluntary contributions, refunds and copyright enquiries, email support@pitchtostaff.com.

Report an issue

Please include the browser and operating system, device type, approximate recording duration, relevant setting or score version, what happened, what you expected and, when possible, the steps needed to reproduce the problem. Screenshots or diagnostic reports are optional.

Audio files, scores and diagnostic exports are not automatically collected through support. Share them only if you explicitly choose to. Never send passwords or payment card numbers.

Payment and refund requests

If a contribution was accidental, was made for the wrong amount, or was charged twice, contact us promptly with the date, amount, currency and Stripe receipt/transaction reference if available. We will review it and may arrange a full or partial refund through Stripe. See the Terms of Use for the contribution policy.

Privacy and copyright

For privacy enquiries, requests concerning personal information, or copyright concerns about the website, use the same email and give enough detail to identify the issue. See our Privacy notice and Copyright page.